Notes to Price Plans

  • Prices shown above exclude Tax. Goods and Services Tax (GST) of 18% will be additionally applicable.
  • Subscription to Unlimited Plans is only available for Individual/ Home Customers for Personal Usage.
  • CBNPL reserves the right to apply a Fair Usage Policy for Unlimited Plans to manage fair consumption of data, ensure equitable customer experience, and control excessive consumption by a few customers.
  • CBNPL 499M plan has the validity of 30 days. Other plans are valid for 1 month.
  • Click here to view Business Broadband Price Plans.
  • All Plans are on Pre-Pay basis.
  • Data Usage includes Download and Upload.
  • Installation/ Activation Charges are nil.
  • An amount equivalent to plan rental (incl. of tax) of selected plan would be collected at the time of signing of Customer Agreement Form (CAF).
  • Router would be provided against a refundable security deposit. WiFi enabled router would be provided for services over FTTN networks against deposit of Rs 1500/-, and non-WiFi enabled router would be provided for services over FTTH/ FTTB networks against deposit of Rs 1000/-.

Terms & Conditions

  • Internet Services will be provided over FTTH/FTTB/WIRELESS infrastructure as per the Technical feasibility.
  • One time Installation charges /setup charges will be extra as per the site survey.
  • Download/ Upload speed indicated is speed up to our ISP Node. Broadband speed available to the customer is entitled and city broadband does not hold any assurance that the speed shall be maintained same of all time and may vary depending upon the network congestion, technical reasons or any other unavoidable circumstances.
  • All data / Unlimited packages are for 30 days and on prepaid recharge basis only.
  • For data packages total data usage includes downloaded and uploaded data.
  • Completely filled customer application form, photo id and address proof documentation mandatory before activation of every new connection.
  • 24*7 online support will be available
  • All taxes extra as applicable
  • All disputes subject to U.S.Nagar jurisdiction only.